Surgery Hours

New patients will normally be given a longer booking and are expected to pay accordingly. No concessions are given to first time patients.

Please notify the staff if your problem is URGENT so that they may make the appropriate arrangements. Emergency patients, such as fractures, burns, uncontrolled bleeding, chest pain, breathing difficulties will be attended to promptly. This may lead to longer waiting periods. We appreciate your understanding when this arises. Remember that next time you may be:

  • the emergency
  • the injured patient
  • the seriously ill patient
  • the patient needing extra time and attention

Appointments last for 15 minutes, however if you require a longer appointment the staff can arrange to accommodate you. Reasons for a longer visit may include:

  • medical insurance
  • removal of moles
  • counselling
  • initial antenatal visit

CONSULTATIONS by appointment, Monday to Friday 9:30am – 5:00pm. Emergencies and public holidays as required.

LOOP (Local Only One Problem) Clinic, Monday to Friday 8:15am – 9:30am. Pre-booking is not required. The surgery will open at 8:15am and patients will be seen in order of arrival. These consultations are for one problem only.

URGENT medical problems dealt with promptly.

HOME VISITS are made when necessary.

AFTER-HOURS urgent medical problems – at night, weekends or public holidays – please call the hospital on (07) 4990 3000.

If the doctor on call is not at the surgery, the answering machine will tell you which doctor is on call and how to contact him or her.

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